Please call us on 022-61546354 or please send us an email at callmoneyhelpdesk@ccilindia.co.in
In order to obtain the NDS-CALL Membership it is necessary to have the CCIL Membership. Please submit the duly filled NDS CALL application to RBI FMRD Department for their approval. For the application form or any further queries please call us on 022-61546354 or email us at callmoneyhelpdesk@ccilindia.co.in
Please refer to latest RBI Master Directions on CALL, Notice and Term Money for process of setting Regulatory Limits on NDS CALL system. For any further queries please call us on 022-61546354 or email us at callmoneyhelpdesk@ccilindia.co.in.
Kindly contact your HOT to unlock your user ID or user can login to E Support portal by clicking on https://esupport.ccilindia.com/loginpage.aspx and raise a unlock user / reset password request. For any further queries please email us at callmoneyhelpdesk@ccilindia.co.in. or call us on 022-61546354.
Kindly contact your HOT and ask to raise Autolock unlock user request by login to E Support portal by clicking on https://esupport.ccilindia.com/loginpage.aspx. For any further queries please email us at callmoneyhelpdesk@ccilindia.co.in. or call us on 022-61546354.
User can login to ESupport portal by clicking on https://esupport.ccilindia.com/loginpage.aspx and raise Log off user request. For any further queries please email us at callmoneyhelpdesk@ccilindia.co.in. or call us on 022-61546354.
Kindly contact your HOT to reset password for your user ID or user can login to E Support portal by clicking on https://esupport.ccilindia.com/loginpage.aspx and raise a unlock user / reset password request. For any further queries please email us at callmoneyhelpdesk@ccilindia.co.in. or call us on 022-61546354.
Kindly ask HOT to login into ESupport portal by clicking on https://esupport.ccilindia.com/loginpage.aspx and raise a request as User Creation, add new user details in NDS OM system and then new user/super user shall send an Email for activation at callmoneyhelpdesk@ccilindia.co.in. For any further queries please call us on 022-61546354.
HOT can suspend/Terminate User by accessing User Management Menu in NDS CALL system and parallelly raise request on Esupport platform by clicking on https://esupport.ccilindia.com/loginpage.aspx or alternatively user can raise Suspend/terminate user request on Esupport platform. For any further queries please call us on 022-61546354 or email us at callmoneyhelpdesk@ccilindia.co.in.
Kindly provide the RBI License of concerned NON NDS Member alongwith copy of PAN card for creation. For any further queries please call us on 022-61546354 or email us at callmoneyhelpdesk@ccilindia.co.in.
HOT user can set Single Order Limit by accessing Dealer Management menu and then Selecting SOL. For any further queries please call us on 022-61546354 or email us at callmoneyhelpdesk@ccilindia.co.in.
HOT user can set Rate Range by accessing Dealer Management menu and then Selecting Rate Range Setting. For any further queries please call us on 022-61546354 or email us at callmoneyhelpdesk@ccilindia.co.in.
User can end negotiation from outstanding negotiation query, Please refer to relevant section of quote management under Help Menu. For any further queries please call us on 022-61546354 or email us at callmoneyhelpdesk@ccilindia.co.in.
Kindly ask HOT to raise Esupport request as Change User Category.For any further queries please call us on 022-61546354 or email us at callmoneyhelpdesk@ccilindia.co.in.